Service Advisor/ Senior Service Advisor
Established in 1980, we are a family run, multi franchise motorcycle dealership. Our franchises include Kawasaki, Royal Enfield, Suzuki and the Piaggio Group, plus Suzuki ATVs. Our staff are passionate about everything motorcycling and are key to delivering good customer service and experiences. We are now looking for either a Service Advisor or Service Manager to join our team.
DUTIES:
• Dealing with customers for all servicing and repair requirements in an efficient and courteous manner
• Provision of a friendly and professional service as first point of contact for customers
• Completing invoices accurately including the calculation of repairs parts and labour
• Communicating required repairs to customers, including appropriate costings
• Working collaboratively with the Workshop, Parts and Sales teams
• Ensuring that all necessary information is recorded accurately
• Maintain a presence on the Service Desk to ensure that all customer queries are dealt with promptly, whether in person or by telephone
• Upsell additional products including servicing and repairs professionally using appropriate processes
REQUIREMENTS:
• Good communication skills and are a team player
• Flexible approach to working in a multi franchise dealership
• Professional manner
• Ability to organise and prioritise tasks and work on own initiative
• IT literate
• The desire to offer good customer service
• A passion for two wheels
If this seems like the role for you, please forward your CV to Sally at
sallyshepherd@admotorcycles.co.uk
For an informal discussion, please contact Sally or Paul on 01745 815105
MOTORCYCLE TECHNICIAN
We have an exciting and rare opportunity available in our workshop as a Motorcycle Technician. We are looking for a dedicated and enthusiastic individual to join our great team. We are a multi-franchised, family run business offering a great opportunity for the successful candidate.
You will be qualified to NVQ Level 3 or equivalent, but we will also consider applications from semi-skilled Technicians who are looking to develop and progress their career in this exciting trade.
You will be conscientious, have an eye for detail, and committed to producing work of a high standard. You will benefit from manufacturer training and great career opportunities.
We will consider applications for both full and part time applicants.
For more information or to submit an application, please contact:
Sally on 01745 815105
sallyshepherd@admotorcycles.co.uk
Are you passionate about the world of motorcycles, enjoy sales and love being part of a great team? Then an amazing opportunity has arisen for two Sales Executives to join our team. One position will be full time and the other on a part time basis.
A&D Motorcycles was established by Alan Shepherd in 1980 and has become a leading destination for motorcyclists in North Wales and the North West. We are a multi-franchise dealer, specialising in Kawasaki, Royal Enfield, Suzuki, Aprilia, Moto Guzzi, Piaggio and Vespa motorcycles and scooters. We are also a Suzuki ATV Dealer.
The role will involve:
- Welcoming customers into our showroom, building good relationships and exceeding their expectations.
- Initiate, negotiate and close the sale of new and used motorcycles and relating accessories.
- Conduct follow up and prospecting calls.
- Working productively and effectively within a team
- Attending training to maintain product knowledge/compliance.
- Recording customer data on our dealer management system.
- Updating our website, advertising platforms and social media outlets.
- Responsibility for sales paperwork.
Skills Required
- Excellent communication skills whether it be face to face, telephone and by email
- Customer focused
- Ability to organise and prioritise own workload
- Enthusiastic about selling
- The ability to work as part of a team
- Flexible and professional attitude
- Previous experience in the motor industry would be an advantage
To apply please email your CV and covering letter to sallyshepherd@admotorcycles.co.uk or call Sally on 01745 815105.
We shall be closed from Saturday 24 December and reopen Tuesday 3 January 2023.
Thank you to all of our customers who have visited us and supported us throughout 2022.
2022 has been an interesting year and it is great to still see such interest and enthusiasm about motorcycling. The introduction of new models by some manufacturers has sparked huge interest including the Suzuki GSXS1000 GT, Royal Enfield Scram and Classic 350, Aprilia Tuareg and the range of 50th Anniversary models from Kawasaki.
We held three test ride events this year – Kawasaki, Suzuki and Royal Enfield – which were a great success with over 200 of you having the opportunity to test ride one of their bikes. This is something we are hoping to continue into 2023.
We have ended the year with some exciting models for next year including the long awaited V100 Mandello by Moto Guzzi, the new GTS 300 and 125 by Vespa and the Royal Enfield Hunter 350.
Once again we did experience stock shortages and delays but remain positive for next year. As well as the Mandello and Vespas, there will be the introduction of the Royal Enfield Super Meteor 650, Suzuki GSX-S8, V-Strom 800 DE, and a range of scooters from Suzuki. We also received the good news that the Z900 RS SE will form part of Kawasaki’s range.
We had a great year in our After Sales Department. Many of our customers allowed us to help with accessorising their bikes and we are now suppliers of SC Project Exhausts. Our Clothing Department had a revamp and we were able expand our product range with Richa and Alpine Stars.
Thank you once again for all your loyalty this year and we would like to wish you all a fantastic Christmas and safe and joyous New Year.
Our Parts & Service Department are currently offering some fantastic promotions.
Akrapovic Carbon Slip On
Available for Tuono V4 1100, Tuono V4 1100 Factory, RSV4 1100 and RSV4 1100 Factory, we currently have an amazing promotion on the Akrapovic Carbon Slip Exhaust. We will fit and supply the exhaust, plus race map it to the map for just £1,160! Supply is very limited so what are you waiting for!.
Armour
We are now stocking Oxford Products new Dynamic Armour. With prices starting from £25, this certified CE Level 2 offers extra protection in any Oxford clothing. It is very thin and extremely comfortable and we have elbow, knee, hip, shoulder and back protection in stock. With prices starting from £25 they offer great value.
Heated Grips
Our winter Heated Grips offer is now on. Fitted for just £130 this offers great value for money especially if you still like to ride during the colder months. Using Oxford Heated Grips, they will be wired to your bike and come with nine heat settings and a three year warranty.
Contact any of the Team on 01745 815105 or service@admotorcycles.co.uk for more information.
What a fantastic day 1 September 2022 was for A&D Motorcycles Ltd with the new 72 Registrations off to a flying start.
With customers old and new, a varied selection of bikes were collected. From the Kawasaki Z900 50th Anniversary, Moto Guzzi V85, Suzuki GSXS1000 GT and SV650, Royal Enfield Interceptor, Classic 350 and Scram, Aprilia Tuono Factory 660 and Tuono V4.
Here are a few pictures from the day.
Huge thanks to all of our customers and a special thanks to all of our team, who’s hard work ensured the day was a great success.
As you know we can get any accessory for any bike.
We have had two great examples recently with new Kawasakis – the Z900 and Z900 RS.
The Z900 RS in Metallic Dark Green was fitted with a full Delkevic 4 into 4 system, looking like the original Z. The sound is just awesome.
At our customer’s request the Z900 2022 model was fitted with lime green wheels instead of the standard black wheels and was upgraded to a Performance Edition. This included the Akrapovic Carbon Exhaust, rear seat cowl and screen. Then our customer requested HEL Performance Brake Lines. HEL don’t actually produce Brake Lines for the Z900, but we were able to send them the originals and they made them specifically for our customer’s bike. To finish off it was fitted with an R&G Tail Tidy.
So as you can see we don’t just do standard bikes. We can do anything to suit your taste and budget
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Registrations For Rider Mania 2015
